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Your Customer Service Data is Secure with
Vivantio

Download our whitepaper to learn how Vivantio ensures the security of your customers' data and your customer relationships.

  • Official data security policies

  • Cloud server security

  • Staff security training

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In IT Service Management -
Security is Paramount 

50% of North America CEOs are 'extremely concerned' about cyber threats, according to PwC's 23rd Annual Global CEO survey. Vivantio is the clear choice to keep your customers' data secure and help your organization grow. 

 

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Scalable

A unified platform for multiple teams and departments with separate and secure admin areas

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Responsive

Fast, quality implementation and support from our in-house, expert teams, speeds time-to-impact

Demonstrating features of Vivantio

Configurable

Highly configurable platform with ability to securely support internal and external customers

 

Our Data Center Partners are Industry Leaders with a Global Presence and the Highest Security Standards

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Vivantio Focuses on Security so
You Can Focus on Service

 

Centralized, scalable platform for multiple service teams and departments

  • Track performance by team, or across the entire organization, for continued development of service efficiency and service improvement
  • Keep your customers' data secure with roles, process permissions and multiple record types to unique teams and business units.
  • Manage and maintain your own configuration – no need for significant use of solutions consultants and no need to be a developer
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Fast implementation and in-house support staffed with ITIL/ITSM experts

  • Multi-tenant SaaS platform that's reliable and secure with on-premise installation available
  • Have your team up and running in days, not weeks
  • Incredibly fast response time from our in-house support team - just ask our customers
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Highly configurable platform with ability to securely support internal and external customers

  • Customer service modules that integrate with CRM/sales tools
  • Manage customer contracts using unique ticket types, ticket categories, SLAs and self-service configuration
  • Link articles and knowledge to a defined set of document categories to help organize documents more easily
SelfService

Vivantio is One
of the Most Trusted
Service Management
SaaS Providers

Download our whitepaper to learn what measures we take to ensure we keep our information systems running securely, our users' data safe and your customer relationships secure.

DOWNLOAD WHITEPAPER

 

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Ready to say hello to Vivantio? 

See how Vivantio can take your service-focused  business to the next level today.

 

 

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